|Live Remote Assistance
|With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
|How It Works
|Once you are on the phone with a member of Aressco's support team, you will be directed to this page after your support representative provides you with a unique connection code. You will then enter the code in the field and click the button to initiate the screen-sharing session.
|You are prompted to download a small virus-free plug-in. Which will be remove upon completion of the sesson.
|With your permission, our support representative can view your screen and share control of your mouse and keyboard.
|You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Aressco Services, Inc.16115 S.W 117th Ave
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